- What information do we collect about you
- How will we use the information about you?
- Access to your information and correction
- Other websites
- How to contact us
What information do we collect about you?
We collect information about you when you submit an enquiry via the contact form on our contact page. We also collect information when you voluntarily complete customer surveys, provide feedback and participate in competitions. Website usage information is collected using cookies.
Silver Marbles stores your Name, Email and Telephone data in 3rd party CRM Systems such as (FreshBooks) for accounting and (Mail Chimp) for Email Marketing. Both are GDPR compliant and we hold your data in an encrypted environment with those systems to send invoices and communicate news, new products and services only. We do not send your data to anyone else without your prior permission.
How will we use the information about you?
We collect information about you to process your enquiry, manage your account and, if you agree, to email you about other products and services we think may be of interest to you.
We use your information collected from the website to personalise your repeat visits to our website. If you agree, we shall pass on your personal information to other affiliated companies so that they may offer you their products and services.
Silver Marbles will not share your information for marketing purposes with companies outside the company.
In processing your order, we may send your details to, and also use information from your credit reference agencies and fraud prevention agencies.
We would like to send you information about products and services of ours and other companies in our group which may be of interest to you. If you have consented to receive marketing, you may opt out at a later date.
You have a right at any time to stop us from contacting you for marketing purposes.
If you no longer wish to be contacted for marketing purposes, please click here
Access to your information and correction
You have the right to request a copy of the information that we hold about you. If you would like a copy of some or all of your personal information, please email. We may make a small charge for this service.
We want to make sure that your personal information is accurate and up to date. You may ask us to correct or remove information you think is inaccurate.
Cookies are text files placed on your computer to collect standard internet log information and visitor behaviour information. This information is used to track visitor use of the website and to compile statistical reports on website activity.
You can set your browser not to accept cookies and the above website tell you how to remove cookies from your browser. However in a few cases some of our website features may not function as a result.
Credit Card data
We do not capture, store or even view any credit card details at any time, payments made online are made through our Third Party payment gateway Pay Pal and through their secure servers. Please view the Pay Pal (www.paypal.com) website to view their security policy.
How to contact us